Speaking after the match Town boss Joe Royle said: "We're all very disappointed, but I don't think we can argue as they were better than us in most departments. This is no time for criticism or recriminations, as the players have performed a soccer miracle to finish third.
"If there was a difference, maybe they had a little extra class up front with their two multi-million pound strikers, although our two have done fantastically for us this season.
"I don't think we've had a break or a decision over the two games. We could have had a penalty tonight, but I'm not blaming the ref that things went wrong for us.
"The players have done fantastically to finish third, they've done amazingly well. We've only got a couple of senior pros, a few free transfers and one buy.
"It won't be easy to pick the players up. They'll have a six-week break and then we'll see who's here and who's not here. It's hard to digest, we've been there all season and been top for a couple of months.
"If you'd promised me the play-offs before the season I would have grabbed it with both hands, but to come third and lose is a bit of injustice, but that's the system. Had we won the play-offs, my view on them wouldn't have changed."
Meanwhile Hammers boss Alan Pardew said: "We came here with a different tactical line-up to normal and the players carried it out to the letter of the law. They were brilliant tonight.
"The start was a little bit hairy, but I felt we grabbed the game by the scruff of the neck as it went on and we were a pleasure to watch tonight.
"We played so well in the second leg last year and were jumping up and down but lost the final, so we are not jumping up and down tonight, as we still carry the hurt from last year.
"I am so pleased for Bobby Zamora to get the two goals, the second one was a special one. He has had a lot of criticism, but he was fantastic for us tonight. Bobby is a West Ham fan and he has to carry that pressure onto the pitch, but he is getting more comfortable in the shirt.
"We have to make sure we are dominant in the final. People said we didn't play last year, which I felt was harsh. This will be my third final, and I have lost the other two, so hopefully that third time lucky shout will be coming in.
"We will prepare thoroughly, but really it is all about the players. If we play as well as we did tonight and keep our heads, then we will win the final."